Terms & Conditions

1. Acceptance of These Terms

By accessing or using this website, submitting an enquiry, or engaging with Nirvana Home Care Services, you agree to be bound by these Terms & Conditions.

If you do not agree with these terms, please do not use the website or rely on its content.

2. Use of This Website

You agree to use this website lawfully and responsibly.

You must not:

• Use the website for fraudulent, unlawful or harmful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Upload or transmit malicious code, viruses or harmful material.
• Interfere with website security, performance or availability.
• Copy, reproduce or misuse website content without permission.
• Misrepresent your identity or submit false information.

3. General Information Only

Information on this website is provided for general informational purposes. It is not medical, legal, financial or professional advice.

You should seek advice from an appropriately qualified professional before making decisions based on information from this website.

4. Our Services

Service availability, eligibility, pricing, schedules and support arrangements may vary depending on individual needs, location, funding, staffing and assessment outcomes.

Information on this website does not create a binding service agreement. Services will only begin after the relevant assessment, agreement and onboarding requirements are completed.

5. Enquiries and Information You Provide

When submitting an enquiry or contacting our team, you agree to provide accurate, current and complete information.

You are responsible for ensuring that you have authority to provide information about another person, where applicable.

6. Intellectual Property

Unless otherwise stated, all website content, branding, graphics, text, design, logos and materials are owned by or licensed to Nirvana Home Care Services.

You may view and print content for personal, non-commercial use. You must not reproduce, publish, modify, distribute, sell or commercially exploit website content without written permission.

7. Third-Party Links and Services

This website may include links to third-party websites, tools or services. These links are provided for convenience.

Nirvana Home Care Services does not control and is not responsible for third-party content, availability, security, accuracy, products, services or privacy practices.

8. Website Availability

We aim to keep the website available and accurate, but we do not guarantee uninterrupted access, error-free operation or that all content will always be current.

We may update, suspend, restrict or remove website content or functionality at any time without notice.

9. Limitation of Liability

To the extent permitted by law, Nirvana Home Care Services is not liable for loss, damage, cost or expense arising from your use of, or reliance on, this website or linked third-party content.

Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under applicable Australian law.

10. Your Responsibility

You are responsible for your use of this website and for any information you submit.

To the extent permitted by law, you agree to be responsible for loss or damage caused by your unlawful use of the website or breach of these terms.

11. Privacy

Our handling of personal information is governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, disclose and protect personal information.

12. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services, website practices or legal obligations.

Updated terms will take effect when published on this website. Continued use of the website after an update means you accept the revised terms.

13. Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.

Any dispute relating to these terms or the website will be subject to the jurisdiction of the courts of Victoria and applicable Commonwealth courts.